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Long Term Care Advocacy/Resolutions for Residents

Speakers:

  • Virginia Bell, Office of the State Ombudsman

  • Ryan Leonard, M4A Community Ombudsman

Please click this link to register for Zoom class access:

https://us02web.zoom.us/webinar/register/WN_zK5IPJwMQaajscMX9zPhIA

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November 18

How to Deal with Resistant Behaviors

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December 16

How to Better Serve the Intellectual and Developmental Disabilities (IDD) Population