About Us
Carlette C. Smith is the founder of Human Resource Options, LLC (HRO), established in January 2003 with a clear mission: to expand access to high-quality education for healthcare professionals and the broader community.
With more than 40 years of experience in healthcare leadership, Carlette has served in roles including Nurse Manager, Assistant Director of Nursing, and Nursing Home Administrator. Her career reflects a deep commitment to strengthening care delivery through leadership, education, and professional development.
Through HRO, Carlette has led the development of educational seminars and workshops designed to equip professionals with practical knowledge and current industry insight. Her programs integrate lectures, discussions, and multimedia learning, and are often delivered in collaboration with subject matter experts to ensure relevance and depth.
Carlette holds credentials with the Alabama Board of Nursing and the Alabama Board of Social Workers and has received recognition from Toastmasters International as a Competent Communicator and Competent Leader. She has also secured prior approvals for select educational programs through organizations such as the National Board of Certified Counselors and the Sheriff’s Department of Jefferson County.
She is an active member of several professional and civic organizations, including the National Black Nurses Association (NBNA), Birmingham Black Nurses Association (BBNA), Medical Society Service Organization (MSSO), and the National Coalition of Negro Women (NCNW), where she serves as a lifetime and charter member of the Birmingham Chapter.
Carlette’s work continues to center on advancing education, strengthening professional standards, and creating meaningful impact across healthcare and community spaces.
Carlette C. Smith, RN, NHA, MA, BSN, BA
Founder
Malik J. Smith
Executive HR AdvisorMalik Smith is a senior human resources executive with extensive experience building high-performance cultures and scalable people operations across healthcare, higher education, utilities, and nonprofit organizations.
He specializes in aligning talent strategy with organizational growth—helping leadership teams place the right people in the right roles while building systems that sustain long-term performance.
Malik has led enterprise-level initiatives including HRIS implementation, compensation redesign, workforce planning, and performance management transformation. Known for a practical, business-first approach, he partners closely with executive leaders to build organizations that are both operationally disciplined and people-centered.
He has held senior leadership roles with organizations including Meridian Cooperative and Emory University. His work consistently focuses on strengthening leadership capability, improving employee engagement, and building infrastructure that supports growth and accountability.
Outside of his professional work, Malik is a father of two who enjoys fitness, travel, and supporting his children’s academic and athletic pursuits.